About Our Products
Q: What styles of swimwear do you offer?
A: We specialize in Brazilian-inspired beachwear including crochet bikinis, halter tops, high-leg styles, monokinis, plus size options, and sport bikinis. Our collection features figure-flattering designs like scrunch bottoms and high-waisted cuts.
Q: How do I choose the right size?
A: Each style has unique fit characteristics. We recommend checking our detailed sizing guides before ordering. Pay special attention to high-waisted and monokini styles which may fit differently than traditional bikinis.
Q: Do you offer plus size options?
A: Yes! We’re proud to offer a selection of plus size swimwear designed to flatter all body types with the same Brazilian-inspired style.
Shipping & Delivery
Q: Where do you ship to?
A: We offer global delivery (excluding some remote areas and parts of Asia) via DHL, FedEx, and EMS. Your beach look can reach you whether you’re in Miami, Milan, or Melbourne!
Q: How long does shipping take?
A: Orders process in 1-2 business days. Delivery times:
- Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
- Free Shipping (orders over $50): 15-25 business days via EMS
Q: Can I track my order?
A: Absolutely! Once your order ships, you’ll receive a tracking number via email to follow your package’s journey from our Washington studio to your beach bag.
Returns & Exchanges
Q: What’s your return policy?
A: We offer 15-day returns from delivery date. Items must be unworn with tags attached. Simply email [email protected] to initiate your return.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Payments & Security
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free checkout with our premium swimwear.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption to protect all transactions. Your payment details are never stored on our servers.
Customer Service
Q: How can I contact customer service?
A: Our team is happy to help! Email us at [email protected] for any questions about your order, sizing, or our products.
Q: Do you offer styling advice?
A: While we don’t offer personal styling services, our product descriptions include detailed information about each style’s fit and design features to help you choose pieces that will make you feel confident and beautiful.
Ready to find your perfect Brazilian beach look? Shop our collection now and join thousands of women worldwide who’ve discovered their new favorite swimwear!
